Kate never expected to become a home care worker. But when she left her senior role in the NHS, burnt-out and disheartened, she thought caring for people in their own homes would be a simpler job. Despite being determined not to become too involved with her ‘customers’, she soon found herself developing firm friendships, forging deep connections and bearing witness to the extraordinary drama to be found in ordinary lives. With energy, compassion and clarity, her memoir gives an astonishing insight into this unsung – and often maligned – profession, and into the hidden lives of the housebound and infirm.